How to Port Your Number to Excess Telecom

Modified on Mon, 5 Aug at 3:39 PM

Porting your existing number to our service is a straightforward process. To get started, you'll need to provide the following information from your current carrier. This ensures a smooth and accurate transfer of your number. 

Required Information for Number Porting 

  1. Number to Port In: The phone number you wish to transfer to our service. 

  1. Account Number: Your account number with your current carrier. 

  1. Password/PIN: The security PIN or password associated with your current carrier account. 

  1. Billing First Name: The first name listed on your billing account. 

  1. Billing Last Name: The last name listed on your billing account. 

  1. Zipcode: The postal code of your billing address. 

  1. City: The city of your billing address. 

  1. State: The state of your billing address. 

  1. Street: The street name of your billing address. 

  1. Address Line 1: The primary address line of your billing address. 

Steps to Port Your Number 

  1. Gather Information: Collect all the required details listed above from your current carrier. 

  1. Submit a Porting Request: Contact our customer service team with the information gathered. 

  1. Verification: Our team will verify the details with your current carrier. 

  1. Confirmation: Once verified, you will receive confirmation of the porting request. 

  1. Completion: The porting process will be completed within a few business days, and you will be notified once your number has been successfully transferred. 

Need Assistance? 

If you have any questions or need help during the porting process, please reach out to our customer support team via the customer support center or start a conversation with our customer support chatbotWe're here to ensure your transition to our service is as seamless as possible. 

By following these steps and providing the necessary information, you can easily port your number and enjoy our services without any hassle. 

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